1. Program Description
When you provide your phone number on our website, you consent to receive SMS/MMS messages from Virtual Roots LLC.
– Message types may include: service updates, scheduling reminders, promotions, and customer support.
– Message frequency: up to 1–2 messages per week.
– Message & data rates may apply depending on your carrier plan.
2. Consent & Opt-In
– By entering your phone number and clicking “Submit,” you affirmatively consent to receive SMS/MMS messages from Virtual Roots LLC.
– You must be the subscriber or authorized user of the phone number provided.
– Consent is not required to make a purchase.
3. Opt-Out
– You may opt out at any time by replying with STOP, END, CANCEL, UNSUBSCRIBE, or QUIT.
– After opting out, you will receive a final confirmation message and no further texts.
– You may re-enroll at any time by providing consent again.
4. Help & Support
– For assistance, reply HELP to any message. – You can also contact us directly at:
customerservice@virtual-roots.com
+1 214-452-9281
5. Data & Privacy
– We will not sell, rent, or share your mobile number with unaffiliated third parties.
– Message content will always match what you consented to (e.g., no unrelated promotions). – Your opt-in consent and related records will be securely stored for at least 4 years.
6. Restrictions
– Prohibited content includes, but is not limited to: adult content, deceptive offers, illegal products/services, gambling, high-risk financial products, or any messages in violation of Zoom’s Acceptable Use Policy.
– We do not support short code messaging. All texts come from a 10-digit number.
7. Carrier & Delivery Disclaimer
– Carriers are not liable for delayed or undelivered messages.
– Message delivery is subject to network and carrier availability.
Compliance Note
This policy aligns with Zoom Phone SMS, 10DLC campaign registration, and U.S. carrier guidelines. For international users, local regulations may also apply.